Error Codes and Messages

## Sections
• [Standard Numeric Response Codes](https://app.theneo.io/dejavoo/error-codes-and-messages/standard-numeric-response-codes.md): Title Description Title Code Message Meaning 05 NO EXISTING HOST The host system does not exist or is unreachable. 05 FEES N/A PROFILE Fee settings are missing or misconfigured in the merchant profile. 05 STMT/TXN INPRGRS A settlement or transaction is still being processed. 05 NO ORIGINAL TXN The original transaction reference is missing or invalid. 05 INCAUTH N/A AMEX Incomplete or unavailable AMEX authorization. 14 INVALID YEAR The card's expiration year is incorrect or not accepted. 14 INVALID MONTH The card's expiration month is incorrect or not accepted. 91 HOST NO RESPONSE The acquiring host did not respond. 35 GATEWAY KEY ERR Error with the encryption key used for secure gateway communication.
• [Transaction Decline Codes for iPOS S.A.F.E Risk Rules](https://app.theneo.io/dejavoo/error-codes-and-messages/transaction-decline-codes-for-ipos-s-a-f-e-risk-rules.md): Title Description Title Code Message Meaning R02 R02 RISK FLAGGED Too many transactions or declines using cards that share the same BIN within a short time. BIN is blocked to prevent abuse. R03 R03 RISK FLAGGED High number and percentage of declined transactions within a short time — TPN is deactivated due to suspicious activity. R04 R04 RISK FLAGGED Transaction volume for the current open batch has reached its daily limit. No new sales are allowed until the batch is closed. R05 R05 RISK FLAGGED The daily limit for manual refunds was exceeded — either in total amount or number of refunds. R06 R06 RISK FLAGGED A sale transaction exceeded the maximum amount allowed for this terminal. R07 R07 RISK FLAGGED A manual refund exceeded the allowed limit for this terminal. R08 R08 RISK FLAGGED Daily EMV fallback limit reached. Further fallback transactions are blocked to prevent fraud. R09 R09 RISK FLAGGED International card transactions are not allowed for this terminal. R10 R10 RISK FLAGGED Too many transactions attempted using any cards (not limited to a BIN) in a short time. TPN is blocked to prevent bot-based attacks. R11 R11 RISK FLAGGED Refunds to international cards are restricted. Only domestic card refunds are allowed on this terminal. R12 R12: INVALID CVV The CVV code didn’t match the card. The transaction was declined and automatically voided. R12 R12: INVALID ZIP The ZIP code didn’t match the billing address. The transaction was declined and automatically voided.
• [TSYS](https://app.theneo.io/dejavoo/error-codes-and-messages/processor-response-codes-and-messages/tsys.md): Title Description Title Description Response Codes Response Messages Processor Response Definition Meaning 00 APPROVAL Approved and completed Transaction approved and successfully completed. 01 CALL Refer to issuer Refer the cardholder to the issuer. 02 CALL Refer to issuer-Special condition Refer the cardholder to the issuer for a special condition. 03 TERM ID ERROR Invalid Merchant ID Invalid Merchant ID. 04 HOLD-CALL Pick up card (no fraud) Lost card used to perform the transaction. Requesting the merchant to retain the card, but with no suspicion of fraudulent activity. 05 DECLINE Do not honor Transaction was declined by the processor. 06 ERROR General error General error. 07 HOLD-CALL Pick up card, special condition (fraud account) Lost card used to perform the transaction. Suspicion of fraud account. 08 APPROVAL Honor Mastercard with ID 10 PARTIAL APPROVAL Partial approval for the authorized amount returned in Group III version 022 Partial approval granted for the authorized amount returned in Group III version 022. 11 APPROVAL VIP approval Transaction approved with VIP status. 12 INVALID TRANS Invalid transaction Invalid transaction. 13 AMOUNT ERROR Invalid amount The amount is invalid. 14 CARD NO. ERROR Invalid card number The card number is invalid. 15 NO SUCH ISSUER No such issuer The issuer does not exist. 19 RE ENTER Re-enter transaction Packet Format Error. Re-enter the transaction. 21 NO ACTION TAKEN Unable to back out transaction Unable to cancel the transaction. 25 NO CARD NUMBER Unable to locate the account number The account number could not be found. 28 NO REPLY File is temporarily unavailable Transaction timed out with no response from the issuer. 30 MSG FORMAT ERROR Transaction was improperly formatted The transaction format is incorrect. 39 NO CREDIT ACCT No credit account Credit card is not supported. 41 HOLD-CALL Lost card, pick up (fraud account) Lost card used to perform the transaction. Suspicion of fraud account. 43 HOLD-CALL Stolen card, pick up (fraud account) Card used to perform the transaction is stolen. Suspicion of fraud account. 46 CLOSED ACCOUNT Closed account The cardholder's bank account has been closed. 51 DECLINE Insufficient funds The transaction was declined because there were insufficient funds in the cardholder's bank account. 52 NO CHECK ACCOUNT No checking account The account is invalid. 53 NO SAVE ACCOUNT No savings account The account is invalid. 54 EXPIRED CARD Expired card The card has expired. 55 WRONG PIN Incorrect PIN Incorrect PIN used during the transaction. 57 SERV NOT ALLOWED Transaction not permitted-Card The transaction is not permitted for this card. 58 SERV NOT ALLOWED Transaction not permitted-Terminal The transaction is not permitted on this terminal. 59 SUSPECTED FRAUD Suspected fraud Suspected fraud account. 61 EXC APPR AMT LIM Exceeds approval amount limit The transaction amount has exceeded the approved amount limit. 62 DECLINE Invalid service code, restricted The transaction was declined due to an invalid or restricted service code. 63 SEC VIOLATION Security violation Transaction violates SEC (Securities and Exchange Commission) laws. 65 EXC W/D FREQ LIM Exceeds withdrawal frequency limit The transaction withdrawal has exceeded the withdrawal frequency limit. 6P VERIF DATA FAILD Verification data failed Data verification has failed. 75 PIN EXCEEDED Allowable number of PIN-entry tries exceeded PIN Entry limit has been exceeded. 76 UNSOLIC REVERSAL Unable to locate, no match Unable to locate the original transaction and so the transaction cannot be reinitiated. 77 NO ACTION TAKEN Inconsistent, reversed, or repeat data Unable to process the transaction request, and no action has been taken. 78 NO ACCOUNT Blocked, first used transaction from new cardholder, and card not properly unblocked First transaction from a new cardholder failed due to the card not being properly activated or unblocked by the issuer. 79 ALREADY REVERSED Already reversed at switch Transaction has already been reversed by switch. 80 NO IMPACT No Financial impact (used in reversal responses to decline originals) This response indicates there was no financial impact, typically used in reversal scenarios where the original transaction was declined. 81 ENCRYPTION ERROR Cryptographic error Card data error. Encryption was unsuccessful. 82 INCORRECT CVV CVV data is not correct Or Offline PIN authentication interrupted The CVV data is incorrect or the offline PIN authentication was interrupted. 83 CANT VERIFY PIN Cannot verify PIN Cannot verify the PIN used during the transaction. 85 CARD OK No reason to decline The card is okay and there is no reason to decline the transaction. 86 CANT VERIFY PIN Cannot verify PIN Unable to verify the PIN. 91 NO REPLY Issuer or switch is unavailable No reply. Either the card issuer or switch is unavailable at the moment. 92 INVALID ROUTING Destination not found Destination not found. 93 DECLINE Violation, cannot complete Transaction declined. Refer to TSYS processor for further information. 94 DUPLICATE TRANS Unable to locate, no match A duplicate reversal was attempted on an already reversed authorization. 96 SYSTEM ERROR System malfunction System has malfunctioned. A1 ACTIVATED POS device authentication successful The POS (Point of Sale) device has been successfully activated and is ready to use. A2 NOT ACTIVATED POS device authentication not successful The POS device could not be activated; the authentication failed. A3 DEACTIVATED POS device deactivation successful The POS device has been successfully deactivated and is no longer in use. A8 INVALID REGION CODE Region code not valid Region code is invalid. A9 INVALID COUNTRY CODE Country code not valid Country code is invalid. B1 SRCHG NOT ALLOWD Surcharge amount not permitted on debit cards or EBT food stamps A surcharge amount is not allowed on debit cards or EBT food stamp transactions. B2 SRCHG NOT ALLOWD Surcharge amount not supported by debit network issuer Surcharge amount is not supported by the debit card issuer's network. CV FAILURE CV Card Type Verification Error Transaction failed due to a CV card type verification error. This means the processor could not verify the card type based on the CV (Card Verification) information, causing the transaction to fail. D3 SECUR CRYPT FAIL Transaction failure due to missing or invalid 3D-Secure cryptogram Transaction failed due to a missing or invalid 3D-Secure cryptogram. This means the processor couldn't verify the security information required for the transaction, resulting in a failure. E1 ENCR NOT CONFIGD Encryption is not configured Encryption is not configured. E2 TERM NOT AUTHENT Terminal is not authenticated The terminal is not authenticated. E3 DECRYPT FAILURE Data could not be decrypted The data could not be decrypted. EA ACCT LENGTH ERR Verification error Verification failed because the account number length is incorrect. EB CHECK DIGIT ERR Verification error Verification failed due to an invalid check digit in the account number. EC CID FORMAT ERROR Verification error Verification failed because the CID (Card Identification Data) is in the wrong format. H1 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. H2 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. H3 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. H4 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. H5 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. H6 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. H7 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. H8 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. H9 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. HV FAILURE HV Hierarchy Verification Error Transaction failed due to a hierarchy verification error, meaning the system could not verify the required hierarchical data for the transaction. K0 TOKEN RESPONSE Token request was processed The token request was successfully processed. K1 TOKEN NOT CONFIG Tokenization is not configured Tokenization has not been set up or configured. K2 TERM NOT AUTHENT Terminal is not authenticated The terminal could not be authenticated. K3 TOKEN FAILURE Data could not be de-tokenized The data could not be de-tokenized (converted back to the original data). M0 DOM DBT NOT ALWD Mastercard: Canada region-issued Domestic Debit Transaction not allowed Mastercard transactions from the Canada region for domestic debit are not allowed. N3 CACHBACK NOT AVL Cash back service not available Cashback service is not available for this transaction. N4 DECLINE Exceeds issuer withdrawal limit The transaction was declined because it exceeds the issuer's withdrawal limit. N7 CVV2 MISMATCH CVV2 Value supplied is invalid The CVV2 value provided does not match the one on file. P0 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. P1 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. P2 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. P3 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. P4 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. P5 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. P6 SERV NOT ALLOWED Contact Merchant Services/Technical Support The service is not allowed; please contact Merchant Services or Technical Support for assistance. P7 MISSING SERIAL NUM The terminal has not yet completed the boarding process. The Serial Number has not been set up. The terminal has not completed the boarding process yet, and the Serial Number has not been set up. Q1 CARD AUTH FAIL Card authentication failed Card authentication failed. R0 STOP RECURRING Customer requested stop of specific recurring payment The customer has requested to stop a specific recurring payment from their account. R1 STOP RECURRING Customer requested stop of all recurring payments from specific merchant The customer has requested to stop all recurring payments from a specific merchant. R3 STOP ALL RECUR All recurring payments have been canceled for the card number in the request All recurring payments for the provided card number have been canceled. S0 INACTIVE CARD The PAN used in the transaction is inactive. The card number (PAN) used in the transaction is inactive and cannot be processed. S1 MOD 10 FAIL The Mod-10 check failed. The Mod-10 validation check, used to verify the card number, failed. S5 DCLN NO PRE AUTH Decline – no preauthorization found. Transaction declined because no preauthorization was found for the transaction. S9 MAX BALANCE Maximum working balance exceeded. The transaction exceeds the maximum allowed balance for the account or card. SA SHUT DOWN The Authorization Server is shut down. The Authorization Server is currently shut down and unable to process the transaction. SB INVALID STATUS Invalid card status – status is other than active The card has an invalid status (e.g., not active), preventing the transaction. SC UNKNOWN STORE Unknown dealer/store code – special edit. The store or dealer code provided is unknown, requiring special handling. SD TOO MANY RCHRGS Maximum number of recharges is exceeded. The maximum number of allowed recharges has been exceeded for this transaction. SE ALREADY USED Card was already used. The card has already been used for a transaction, making this request invalid. SF NOT MANUAL Manual transactions not allowed. Manual transactions are not permitted for this type of request. SH TYPE UNKNOWN Transaction type was unknown. The transaction type provided is unrecognized or not supported by the system. SJ INVALID TENDER An invalid tender type was submitted. The tender type (payment method) submitted is not valid or accepted. SK CUSTOMER TYPE An invalid customer type was submitted. The customer type provided is not valid for processing this transaction. SL PIN LOCKED PIN was locked. The PIN entered for the transaction has been locked due to multiple failed attempts. SM MAX REDEMPTS The maximum number of redemptions was exceeded. The card has exceeded the allowed number of redemptions for a specific offer or service. SP MAX PAN TRIES The maximum number of PAN tries was exceeded. The card has exceeded the maximum allowed number of attempts to enter the PAN (card number). SR ALREADY ISSUED The card was already issued. The card has already been issued and cannot be reissued. SS NOT ISSUED The card was not issued. The card has not been issued or is not recognized by the system. T0 APPROVAL First check is okay and has been converted. The check passed initial verification and was successfully converted. T1 CANNOT CONVERT The check is okay but cannot be converted. This is a declined transaction. The check passed verification but cannot be converted; transaction declined. T2 INVALIDABA Invalid ABA number, not an ACH participant. The ABA number provided is invalid or not registered as an ACH participant. T3 AMOUNT ERROR Amount greater than the limit. The transaction amount exceeds the allowed limit. V1 FAILURE VM Daily threshold exceeded. The daily transaction threshold has been exceeded. Z6 FIX INVALID MCC Invalid use of MCC - correct and reattempt. The MCC (Merchant Category Code) is incorrect; correct it and try again.
• [FISERV - Omaha & North](https://app.theneo.io/dejavoo/error-codes-and-messages/processor-response-codes-and-messages/fiserv-omaha-and-north.md): Title Description Title Response Code Response Message Meaning 000 Approved The transaction was approved successfully. 001 Approve with ID The transaction is approved but requires cardholder identification. 002 Partial Approval (Prepaid Cards only) Only a portion of the requested transaction amount is approved, typically for prepaid cards. 100 Deny The transaction is denied without a specific reason provided. 101 Expired Card/Invalid Expiration Date The card has expired, or the expiration date entered is incorrect. 106 Exceeded PIN attempts The maximum number of allowed PIN entry attempts has been reached. 107 Please Call Issuer The cardholder must contact the issuing bank for further assistance. 109 Invalid Merchant The merchant details provided are incorrect or unregistered. 110 Invalid Amount The transaction amount is invalid or incorrectly formatted. 111 Invalid Account /Invalid MICR (Travelers Cheque) The account or MICR number is invalid or incorrectly entered. 115 Requested function not supported The requested transaction type or function is not supported by the issuer or processor. 116 Not Sufficient Funds The cardholder’s account has insufficient funds to complete the transaction. 117 Invalid PIN The PIN entered is incorrect and does not match issuer records. 119 Cardmember not enrolled/ not permitted The cardholder is not enrolled in the service required to complete the transaction. 121 Limit Exceeded The transaction exceeds account limits set by the issuer. 122 Invalid card security code (a.k.a, CID, 4DBC, 4CSC) The card security code (e.g., CVV, CID) is invalid or incorrectly entered. 125 Invalid effective date The effective date for the card or transaction is invalid. 130 Additional customer identification required Additional identification is required to complete the transaction. 181 Format Error The transaction message was improperly formatted and cannot be processed. 183 Invalid currency code The currency code provided is invalid or not supported for the transaction. 187 Deny - New card issued The card has been replaced by a new one; the old card is no longer valid. 189 Deny - Cancelled or Closed Merchant /SE The merchant or account associated with the transaction has been canceled or closed. 200 Deny - Pick up card The transaction is denied, and the card should be confiscated. 400 Reversal Accepted The reversal of a previous transaction has been successfully processed. 900 Accepted - ATC Synchronization The transaction is approved, with ATC synchronization successfully performed. 909 System Malfunction (Cryptographic error) A cryptographic or system error occurred during processing. 912 Issuer not available The issuer’s system is unavailable, and the transaction could not be completed.
• [WORLDPAY](https://app.theneo.io/dejavoo/error-codes-and-messages/processor-response-codes-and-messages/worldpay.md): Title Description Title Response Code Response Message Meaning 00 Successful approval/completion or that V.I.P. PIN verification is successful The transaction was approved and successfully completed, or the entered V.I.P PIN was verified as correct. 01 Refer to card issuer The transaction cannot be processed; the cardholder must contact the issuing bank for further details. 02 Refer to card issuer, special condition A special condition prevents processing; the cardholder must contact their issuing bank for clarification. 03 Invalid merchant or service provider The transaction cannot be processed because the merchant ID or service provider is invalid or unrecognized. 04 Pickup card The card must be confiscated; the issuer requests its retrieval, typically due to cardholder issues. 05 Do not honor The transaction is declined by the issuer without specifying a reason; the cardholder should contact their bank. 06 Error A general or unspecified error occurred during transaction processing. 07 Pickup card, special condition (other than lost/stolen card) The issuer requests the card's confiscation due to conditions such as fraud detection or account status. 10 Partial Approval Only part of the transaction amount was approved, often due to insufficient funds or card restrictions. 11 V.I.P. approval The transaction was approved under special processing, usually for high-value or priority cardholders. 12 Invalid transaction The transaction type is not permitted or is formatted incorrectly for processing. 13 Invalid amount (currency conversion field overflow); or amount exceeds maximum for card program The transaction amount is invalid, exceeds allowable limits, or causes an error in currency conversion. 14 Invalid account number (no such number) The card number provided does not correspond to an existing account, or was entered incorrectly. 15 No such issuer The issuer cannot be identified, likely due to an incorrect or unregistered BIN (Bank Identification Number). 19 Re-enter transaction The transaction could not be processed; the merchant should attempt the transaction again. 21 No action taken (unable to back out prior transaction) A related transaction could not be reversed or corrected, preventing further action. 25 Unable to locate record in file, or account number is missing from the inquiry The system could not locate the account or transaction record needed to process the request. 28 File is temporarily unavailable A required system file or database is inaccessible at the moment, delaying transaction processing. 39 No credit account The card does not have a credit account associated with it, preventing the transaction. 41 Pickup card (lost card) The card has been reported lost; the issuer requests its confiscation for security reasons. 43 Pickup card (stolen card) The card has been reported stolen; the issuer requests its confiscation to prevent fraudulent use. 46 Closed account The cardholder’s account has been closed and cannot process transactions. 51 Insufficient funds The cardholder's account does not have enough funds to complete the transaction. 52 No checking account The account does not have an associated checking feature or functionality required for this transaction. 53 No savings account The account does not have an associated savings feature or functionality required for this transaction. 54 Expired card The card’s expiration date has passed; it is no longer valid for transactions. 55 Incorrect PIN The Personal Identification Number (PIN) entered is incorrect and does not match the cardholder's record. 56 No card record The card is not recognized; it might not be activated or registered with the issuing bank. 57 Transaction not permitted to cardholder The transaction type is not allowed for the cardholder’s account due to restrictions set by the issuer. 58 Transaction not allowed at terminal The transaction type is not permitted at this terminal or merchant category. 59 Suspected fraud The transaction was flagged as potentially fraudulent and declined for security reasons. 6P Verification data failed The data provided for verification (e.g., CVV, PIN, or other security measures) was incorrect. 61 Exceeds approval amount limit The transaction amount exceeds the limit set by the issuer for the cardholder’s account. 62 Restricted card (for example, in Country Exclusion table) The card is restricted, possibly due to geographic restrictions or usage limitations. 63 Security violation The transaction violated security protocols or failed compliance checks. 64 Transaction does not fulfill AML requirement The transaction failed Anti-Money Laundering (AML) requirements or regulatory checks. 65 Exceeds withdrawal frequency limit The cardholder has exceeded the allowed number of withdrawals within a set timeframe. 70 PIN data required The transaction requires a PIN to proceed but none was entered or verified. 75 Allowable number of PIN-entry tries exceeded The cardholder has exceeded the maximum allowable attempts to enter the correct PIN. 76 Unable to locate previous message (no match on retrieval reference number) The system could not find a match for a prior transaction, causing the current transaction to fail. 77 Previous message located for a repeat or reversal, but repeat or reversal data inconsistent with original message Data for a reversal or repeat transaction did not match the original transaction, causing it to fail. 78 Blocked, first used A new card is being used, but it has not been activated or unblocked by the issuer. 79 Transaction reversed The transaction has already been reversed, and no further action is needed. 80 Visa transactions: credit issuer unavailable. Private label: invalid date The issuer cannot process the transaction, or the date provided is invalid. 81 PIN cryptographic error found (error found by VIC security module during PIN decryption) An error occurred during PIN encryption or decryption, preventing the transaction from completing. 82 Negative Online CAM, dCVV, iCVV, or CVV results or Offline PIN authentication interrupted Card verification failed, or offline PIN authentication was interrupted. 85 No reason to decline request for account number verification, address verification, CVV2 verification, or credit voucher or merchandise return The transaction is approved, as no issues were found during verification. 86 Cannot verify PIN The PIN provided could not be verified by the issuer or processor. 91 Issuer unavailable or switch inoperative (STIP not applicable or available for this transaction) The issuing bank or transaction switch is unavailable, preventing processing. 92 Financial institution or intermediate network facility cannot be found for routing The system cannot find a route to the issuer or intermediate network, stopping the transaction. 93 Transaction cannot be completed; violation of law The transaction violates legal or regulatory requirements and cannot be processed. 94 Duplicate transaction. Transaction submitted containing values in tracing data fields that duplicate values in a previous transaction The transaction appears identical to a previous one and is being rejected to avoid duplication. 96 System malfunction; System malfunction or certain field error conditions A system error occurred during transaction processing. 1A Additional customer authentication required The transaction requires additional authentication from the cardholder for security reasons. B1 Surcharge amount not permitted on Visa cards (U.S. acquirers only) Visa cards do not allow surcharges for this transaction. N0 Force STIP Stand-in processing was forced to approve the transaction. N3 Cash service not available Cash-related services, such as cash advance, are not available for this transaction. N4 Cashback request exceeds issuer limit The requested cashback amount is higher than the limit set by the card issuer. N7 Decline for CVV2 failure The CVV2 provided for verification is incorrect or does not match the issuer’s records. N8 Transaction amount exceeds pre-authorized approval amount The amount is greater than what was pre-authorized by the cardholder or issuer. P2 Invalid biller information The biller details provided for the transaction are incorrect or incomplete. P5 PIN Change/Unblock request declined The request to change or unblock the PIN was denied by the issuer. P6 Unsafe PIN The PIN entered is deemed insecure or violates issuer policies. Q1 Card authentication failed or Offline PIN authentication interrupted The card failed authentication checks, or offline PIN verification was interrupted. R0 Stop Payment Order A stop payment order has been placed on the transaction by the cardholder or issuer. R1 Revocation of Authorization Order Authorization for the transaction has been revoked by the cardholder or issuer. R3 Revocation of All Authorizations Order All authorizations associated with the card have been revoked. Z3 Unable to go online; declined The card or terminal is unable to connect to the network, and the transaction was declined. XA Forward to issuer The transaction requires issuer intervention to complete. 000 Approved The transaction was approved successfully. 001 Approve with ID The transaction is approved but requires cardholder identification. 002 Partial Approval (Prepaid Cards only) Only a portion of the requested transaction amount is approved, typically for prepaid cards. 100 Deny The transaction is denied without a specific reason provided. 101 Expired Card/Invalid Expiration Date The card has expired, or the expiration date entered is incorrect. 106 Exceeded PIN attempts The maximum number of allowed PIN entry attempts has been reached. 107 Please Call Issuer The cardholder must contact the issuing bank for further assistance. 109 Invalid Merchant The merchant details provided are incorrect or unregistered. 110 Invalid Amount The transaction amount is invalid or incorrectly formatted. 111 Invalid Account /Invalid MICR (Travelers Cheque) The account or MICR number is invalid or incorrectly entered. 115 Requested function not supported The requested transaction type or function is not supported by the issuer or processor. 116 Not Sufficient Funds The cardholder’s account has insufficient funds to complete the transaction. 117 Invalid PIN The PIN entered is incorrect and does not match issuer records. 119 Cardmember not enrolled/ not permitted The cardholder is not enrolled in the service required to complete the transaction. 121 Limit Exceeded The transaction exceeds account limits set by the issuer. 122 Invalid card security code (a.k.a, CID, 4DBC, 4CSC) The card security code (e.g., CVV, CID) is invalid or incorrectly entered. 125 Invalid effective date The effective date for the card or transaction is invalid. 130 Additional customer identification required Additional identification is required to complete the transaction. 181 Format Error The transaction message was improperly formatted and cannot be processed. 183 Invalid currency code The currency code provided is invalid or not supported for the transaction. 187 Deny - New card issued The card has been replaced by a new one; the old card is no longer valid. 189 Deny - Cancelled or Closed Merchant /SE The merchant or account associated with the transaction has been canceled or closed. 200 Deny - Pick up card The transaction is denied, and the card should be confiscated. 400 Reversal Accepted The reversal of a previous transaction has been successfully processed. 900 Accepted - ATC Synchronization The transaction is approved, with ATC synchronization successfully performed. 909 System Malfunction (Cryptographic error) A cryptographic or system error occurred during processing. 912 Issuer not available The issuer’s system is unavailable, and the transaction could not be completed.
• [ELAVON](https://app.theneo.io/dejavoo/error-codes-and-messages/processor-response-codes-and-messages/elavon.md): Title Description Title Description Response Codes Response Messages Processor Response Definition Meaning 4 PICK UP CARD Pick Up Card Card must be confiscated 7 PICK UP CARD Pick Up Card (other than lost/stolen) Card should be retained 41 PICK UP CARD Pick Up Card (Lost Card) Card reported lost 43 PICK UP CARD Pick Up Card (Stolen Card) Card reported stolen 12 INVALID TRAN Invalid Transaction Transaction type invalid 14 INVALID CARD Invalid Account Number Card number invalid 15 INVALID ISSUER No Such Issuer Issuer not recognized 46 DECLINED:CLOSED Closed Account Account closed 57 TRAN NOT ALLOWED Transaction Not Permitted Not allowed for cardholder R0 STOP PAYMENT Stop Payment Order Payment stopped R1 STOP ORDER Revocation of Authorization Authorization revoked R3 STOP ALL ORDERS Revocation of All Authorizations All authorizations revoked 3 INVALID MERCHANT Invalid Merchant Merchant invalid 19 PLEASE RETRY Re-enter Transaction Retry transaction 51 DECLINED: NSF Insufficient Funds Not enough balance 59 SUSPECTED FRAUD Suspected Fraud Fraud suspected 61 EXCEEDS AMT LMT Exceeds Amount Limit Limit exceeded 62 RESTRICTED CARD Restricted Card Card restricted 65 WITHDRAWAL LIMIT Withdrawal Limit Exceeded Too many withdrawals 75 PIN ENTRY LIMIT PIN Attempts Exceeded Too many PIN tries 78 DECLINED:BLOCKED Blocked Card Card blocked 86 CANT VERIFY PIN Cannot Verify PIN PIN verification failed 91 ISSUER UNAVAIL Issuer Unavailable Issuer/system down 93 DECLINED Violation of Law Legal restriction 96 SYSTEM ERROR System Malfunction System error N3 CASHBACK UNAVAIL Cash Service Not Available Cashback unavailable N4 CASHBACK AMT LMT Cashback Limit Exceeded Cashback exceeds limit 54 EXPIRED CARD Expired Card Card expired 55 INCORRECT PIN Incorrect PIN Wrong PIN 82 INVALID CAM/CVV Invalid CVV/CAM Verification failed N7 DECLINE CVV2 CVV2 Failure CVV2 mismatch
• [EPX](https://app.theneo.io/dejavoo/error-codes-and-messages/processor-response-codes-and-messages/new-section.md): Title Description Title Description Response Codes Response Messages Processor Response Definition Meaning 0 APPROVAL APPROVED Transaction approved successfully 1 CALL APPROVE WITH ID REFER TO CARD ISSUER APPROVE WITH ID Contact issuer for further action Approval with ID verification 2 CALL PARTIAL APPROVAL REFER TO CARD ISSUER, SPECIAL CONDITION PARTIAL APPROVAL Issuer review required due to special condition Only part of the requested amount approved 3 TERM ID ERROR INVALID MERCHANT OR SERVICE PROVIDER TERMINAL ID ERROR Merchant/terminal not recognized Invalid or missing terminal ID 4 HOLD-CALL PICK UP CARD (NO FRAUD) CAPTURE CARD DENY - PICK UP CARD Retain card; no fraud suspected Retain card as instructed Transaction denied; retain card 5 DECLINE DO NOT HONOR DENY Issuer declined without specific reason Transaction denied 6 ERROR ERROR General processing error 7 HOLD-CALL PICK UP CARD, SPECIAL CONDITION (POSSIBLE FRAUD) HOLD-CALL Retain card; possible fraud Hold card and contact issuer 8 HONOR WITH ID HONOR WITH ID Approval requires ID verification 10 PARTIAL APPROVED PARTIAL APPROVAL APPROVED PARTIAL PARTIAL APPROVAL Partial approval granted Partial amount approved 12 INVALID TRANS INVALID TRANSACTION Transaction type not supported 13 AMOUNT ERROR INVALID AMOUNT Invalid transaction amount 14 CARD NO. ERROR INVALID ACCT NBR INVALID ACCOUNT NUMBER Card number invalid Account number invalid 15 NO SUCH ISSUER NO SUCH ISSUER Issuer not recognized 17 DECLINE CUSTOMER CANCEL Transaction cancelled by customer 19 RE ENTER RE-ENTER TRANSACTION Retry transaction entry 21 NO ACTION TAKEN NO ACTION TAKEN No processing performed 25 UNABLE TO LOCATE UNABLE TO LOCATE RECORD IN FILE Record not found 28 NO REPLY FILE IS TEMPORARILY UNAVAILABLE System temporarily unavailable 30 FORMAT ERROR CALL FORMAT ERROR Message format invalid Contact issuer due to format issue 31 CALL BANK NOT SUPPORTED BY SWITCH Issuer not supported 33 EXPIRED CARD EXPIRED CARD Card expired 34 CALL CALL SUSPECTED FRAUD Contact issuer Possible fraud detected 35 CALL CARD ACCEPTOR CONTACT ACQUIRER Merchant must contact acquirer 36 CALL RESTRICTED CARD Card usage restricted 37 CALL CALL - SECURITY Security-related issue 38 PIN EXCEEDED ALLOWABLE PIN TRIES EXCEEDED Too many incorrect PIN attempts 39 NO CREDIT ACCT NO CREDIT ACCOUNT No valid credit account 40 CALL REQUESTED FUNCTION NOT SUPPORTED Operation not supported 41 HOLD-CALL LOST CARD LOST CARD, PICK UP CARD (FRAUD ACCOUNT) Card reported lost Retain lost card (fraud) 43 HOLD-CALL STOLEN CARD STOLEN CARD, PICK UP (FRAUD ACCOUNT) Card reported stolen Retain stolen card (fraud) 46 DECLINE CLOSED ACCOUNT Account closed 51 INSUFF FUNDS INSUFFICIENT FUNDS Not enough balance 52 NO CHECK ACCOUNT NO CHECKING ACCOUNT Checking account missing 53 NO SAVE ACCOUNT NO SAVINGS ACCOUNT Savings account missing 54 EXPIRED CARD EXPIRED CARD Card expired 55 WRONG PIN INCORRECT PIN Invalid PIN entered 56 NO CARD RECORD NO CARD RECORD Card not found 57 SERV NOT ALLOWED TRANSACTION NOT PERMITTED TO ISSUER/CARDHOLDER Not allowed for cardholder 58 SERV NOT ALLOWED TRANSACTION NOT PERMITTED TO ACQUIRER/TERMINAL Not allowed for terminal 59 CALL SUSPECTED FRAUD Fraud suspected 60 CALL CARD ACCEPTOR ERROR Merchant/terminal issue 61 DECLINE EXCEEDS APPROVAL AMOUNT LIMIT EXCEEDS WITHDRAWAL AMOUNT LIMIT Amount exceeds limit Withdrawal exceeds limit 62 DECLINE RESTRICTED CARD RESTRICTED CARD - INVALID IN REGION OR COUNTRY Card restricted Region restriction 63 SEC VIOLATION SECURITY VIOLATION Security breach detected 64 CALL ORIGINAL AMOUNT INCORRECT Amount mismatch 65 DECLINE ACTIVITY COUNT LIMIT EXCEEDED EXCEEDS WITHDRAWAL COUNT LIMIT Too many transactions Withdrawal count exceeded 66 CALL CARD ACCEPTOR ERROR Terminal error 67 HOLD-CALL HARD CAPTURE - CALL Retain card, call issuer 68 CALL RESPONSE RECEIVED TOO LATE Timeout from issuer 70 CALL CONTACT CARD ISSUER Contact issuer 75 PIN EXCEEDED ALLOWABLE NUMBER OF PIN ENTRY TRIES EXCEEDED PIN retries exceeded 76 NO ACTION TAKEN UNABLE TO LOCATE PREVIOUS MESSAGE Previous record not found 77 NO ACTION TAKEN NO MATCH ON ORIGINAL MESSAGE No matching transaction 78 NO ACCOUNT BLOCKED 1ST USE INVALID/NONEXISTENT ACCOUNT BLOCKED FIRST USE BY CARDHOLDER Account does not exist First use blocked 79 DECLINE LIFE CYCLE (NEW ABU AVAIL) Updated account info available 80 DECLINED DATE ERROR NO FINANCIAL IMPACT DATE ERROR Informational decline Invalid date 81 ENCRYPTION ERROR SERV NOT ALLOWED PIN CRYPTOGRAPHIC ERROR FOUND DEBIT TRANSACTION NOT ALLOWED Encryption failure Debit not allowed 82 CVV ERROR DECLINE INCORRECT CVV POLICY (NEW ABU AVAIL) CVV mismatch Policy-based decline 83 CANT VERIFY PIN DECLINE UNABLE TO VERIFY PIN FRAUD/SECURITY PIN verification failed Fraud/security risk 84 INVALID ALC INVALID ALC Invalid authorization lifecycle 85 NOT DECLINED ISSUER HAS NO REASON TO DECLINE Informational approval 86 CANT VERIFY PIN CAN NOT VERIFY PIN PIN verification unavailable 87 NO REPLY CASHBACK NOT AVL NETWORK UNAVAILABLE NO CASH BACK Network down Cashback unavailable 88 CRYPTO FAILURE CRYPTO FAILURE Cryptographic failure 89 PIN REQUIRED PIN REQUIRED PIN must be entered 91 NO REPLY ISSUER UNAVAILABLE OR SWITCH INOPERATIVE ISSUER NOT AVAILABLE Issuer not responding Issuer unavailable 92 INVALID ROUTING DESTINATION CANNOT BE FOUND FOR ROUTING INVALID ROUTING NUMBER Routing failure Invalid routing 93 DECLINE TRANSACTION CANNOT BE COMPLETED, VIOLATION Rule violation 94 CALL DUP TRANS DUPLICATE TRANSMISSION DETECTED Duplicate request Duplicate transaction 96 SYSTEM ERROR SYSTEM MALFUNCTION System failure 1A DECLINE ADDITIONAL CUSTOMER AUTHENTICATION REQUIRED Extra authentication needed 6P DECLINE VERIFICATION DATA FAILED Verification failed B1 DECLINE SURCHARGE AMOUNT NOT PERMITTED ON VISA Surcharge not allowed DA INVALID FLEET REQUIRED FLEET PROMPTS INVALID OR MISSING Fleet data invalid E2 AVS REQUIRED AVS DATA REQUIRED Address verification needed E3 CVV2 REQUIRED CVV2 DATA REQUIRED CVV2 required E4 SERV NOT ALLOWED SERVICE NOT ALLOWED Operation not permitted E5 SERV NOT ALLOWED SERVICE NOT ALLOWED Operation not permitted E6 SERV NOT ALLOWED SERVICE NOT ALLOWED Operation not permitted E7 TERM ID ERROR TERMINAL ID ERROR Invalid terminal ID E9 NO REPLY NO REPLY NETWORK Network unavailable EA ACCT LENGTH ERR ACCOUNT LENGTH ERROR Invalid account length EB CHK DIGIT ERROR CHECK DIGIT ERROR Check digit mismatch EC CID FORMAT ERROR CID FORMAT ERROR CID format invalid ED EXPIRED AUTH AUTH IS TOO OLD FOR CAPTURE Authorization expired EE RESTRICTED CARD CARD PRODUCT BLOCKED Card type blocked EF INVALID TRANS BRIC ON PIN TRAN NOT ALLOWED PIN transaction not allowed EH CEM INVALID INVALID CARD ENTRY METHOD Invalid entry method EI CARD_ID INVALID INVALID CARD ID Card ID invalid EJ NO PIN BLK NO PIN BLOCK Missing PIN block EK SERV NOT ALLOWED PINLESS ROUTING NOT ALLOWED Routing not allowed EL STORAGE FAILED BRIC STORAGE FAILED Storage error EM DEBIT SWIPE ONLY DEBIT SWIPE ONLY Swipe required EN BRIC RESPONSE TO BRIC RESPONSE TIMEOUT Timeout EO CVV2 MISMATCH CVV2 MISMATCH CVV mismatch EQ SYSTEM ERROR NETWORK GATEWAY NOT AVAILABLE Gateway down ES DECLINE TRANSACTION NOT ALLOWED (VALIDATION FAILURE) Validation failed ET FORMAT ERROR EMV DATA REQUIRED EMV data missing EU NO REPLY NETWORK REJECTED ITEM Network rejected EV NO ACTION TAKEN ITEM ALREADY CAPTURED Already processed EW FORMAT ERROR FAILED REGEX VALIDATION Format validation failed EX CHECK NBR REQUIR CHECK NUMBER REQUIRED Check number missing EY RETRY - DIP CARD CONTACTLESS MSD NOT ALLOWED. DIP CARD Use chip instead N0 DECLINE FORCE STIP Stand-in processing decline N3 CASHBACK NOT AVL CASH SERVICE NOT AVAILABLE CASHBACK NOT AVAILABLE No cash service Cashback unavailable N4 DECLINE CASH REQUEST EXCEEDS ISSUER LIMIT DECLINE Cash limit exceeded Generic decline N6 DECLINE DECLINE Generic decline N7 CVV2 MISMATCH CVV AVS MISMATCH DECLINE FOR CVV2 FAILURE CVV2 / AVS FAILURE CVV failed CVV/AVS failed NR NO DEBIT ROUTE NO VALID DEBIT NETWORK AVAILABLE No routing path P2 DECLINE INVALID BILLER INFORMATION Invalid biller P5 DECLINE PIN CHANGE/UNBLOCK REQUEST DECLINED PIN change failed P6 DECLINE UNSAFE PIN Weak PIN Q1 DECLINE CARD AUTHENTICATION FAILED Auth failed R0 DECLINE STOP PAYMENT ORDER Payment stopped R1 DECLINE REVOCATION OF AUTHORIZATION ORDER Authorization revoked R3 DECLINE REVOCATION OF ALL AUTHORIZATIONS ORDER All auth revoked RR ERROR INVALID DATA IN REQUEST Request invalid S4 CRYPTO FAILURE PIN BLOCK TRANSLATION ERROR PIN block error S5 UNABLE TO LOCATE UNABLE TO LOCATE A MATCHING ORIGINAL PURCHASE TRANSACTION Original txn not found S7 INVALID RETURN UNABLE TO LOCATE A MATCHING ORIGINAL PURCHASE TRANSACTION Return txn not found S8 NO AUTHORIZATION UNABLE TO LOCATE A MATCHING AUTHORIZATION Auth not found S9 TLV TAGS INVALID TLV TAGS INVALID TLV data invalid SA DECLINED LIFE CYCLE - NEW ACCOUNT INFORMATION AVAILABLE Updated account info SB DECLINED LIFE CYCLE - TRY AGAIN LATER Retry later SC DECLINED LIFE CYCLE - DO NOT TRY AGAIN Do not retry SD DECLINED TOKEN REQUIREMENTS NOT FULFILLED Token issue SE DECLINED PAYMENT CANCELLATION Payment cancelled SF DECLINED MERCHANT DOES NOT QUALIFY Merchant restriction SG DECLINED POLICY - NEW ACCOUNT INFO AVAILABLE Policy update SH DECLINED POLICY - TRY AGAIN LATER Retry later SI DECLINED POLICY - DO NOT TRY AGAIN Do not retry SJ DECLINED POLICY - TOKEN REQUIREMENTS NOT FULFILLED Token issue SK DECLINED POLICY - PAYMENT CANCELLATION Cancelled SL DECLINED POLICY - MERCHANT DOES NOT QUALIFY Merchant restriction SM DECLINED FRAUD/SECURITY - NEW ACCOUNT INFO Fraud update SN DECLINED FRAUD/SECURITY - TRY AGAIN LATER Retry later SO DECLINED FRAUD/SECURITY - DO NOT TRY AGAIN Do not retry SP DECLINED FRAUD/SECURITY - TOKEN REQUIREMENTS NOT FULFILLED Token issue SQ DECLINED FRAUD/SECURITY - PAYMENT CANCELLATION Cancelled SR DECLINED FRAUD/SECURITY - MERCHANT DOES NOT QUALIFY Merchant restriction Z1 DECLINE OFFLINE DECLINED Offline decline Z3 DECLINE UNABLE TO GO ONLINE Cannot connect 100 DECLINE DENY Denied 101 EXPIRED CARD EXPIRED CARD Card expired 106 PIN EXCEEDED PIN EXCEEDED PIN limit exceeded 107 PLEASE CALL PLEASE CALL ISSUER Contact issuer 109 TERM ID ERROR INVALID MERCHANT Merchant invalid 110 AMOUNT ERROR INVALID AMOUNT Amount invalid 111 NO ACCOUNT INVALID ACCOUNT Account invalid 115 SERV NOT ALLOWED SERVICE NOT PERMITTED Not allowed 116 DECLINE INSUFFICIENT FUNDS Insufficient funds 117 WRONG PIN INVALID PIN Wrong PIN 119 NO CARD RECORD NO CARD RECORD No record 121 DECLINE LIMIT EXCEEDED Limit exceeded 125 EXPIRED CARD INVALID EFFECTIVE DATE Invalid date 181 FORMAT ERROR FORMAT ERROR Format issue 183 DECLINE INVALID CURRENCY CODE Currency invalid 187 INVALID ACCT NBR DENY - NEW CARD ISSUED New card issued 189 TERM ID ERROR DENY - CANCELED OR CLOSED MERCHANT Merchant closed 200 HOLD-CALL DENY - PICK UP CARD Retain card 900 SYSTEM ERROR ATC SYNCHRONIZATION Sync issue 909 SYSTEM ERROR SYSTEM MALFUNCTION (CRYPTO ERROR) Crypto failure 912 NO REPLY ISSUER NOT AVAILABLE Issuer unavailable
• [HTTPs Error Messages](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/https-error-messages.md): Title Description Title Error Code Error Message Meaning 400 Bad Request The server could not understand the request due to invalid syntax 401 Unauthorized Authentication is required to access the requested resource 403 Forbidden Valid credentials, but access is explicitly denied 404 Not Found The server cannot find the requested resource 405 Method Not Allowed The HTTP method used is not supported for the requested resource 408 Request Timeout The server timed out waiting for the complete request from the client 429 Too Many Requests The user has sent too many requests in a given amount of time 500 Internal Server Error The server encountered an unexpected condition 502 Bad Gateway Error occurred between gateway/proxy and the backend server 503 Service Unavailable The server is currently unable to handle the request 504 Gateway Timeout The server did not receive a timely response from the upstream server 505 HTTP Version Not Supported The HTTP version used in the request is not supported by the server
• [SPIn Specification](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/spin-specification.md): Title Description Title <RespMSG>…</RestMSG> Description What to do Active route not found A terminal does not have an active SPIn Connection. The Connection is created, but is disabled. On the Terminal Details page check that SPIn Proxy is activated for this terminal. Not pars request There is an error in the request message format. Check a request format. Route not found A terminal does not have SPIn Connection. The Connection is not created. On the Terminal Details page create a new SPIn Proxy connection. Terminal not connected to SPIn proxy server A terminal is not connected to the internet or it is inaccessible due to network settings. The terminal might be just disconnected due to reconnecting to the network, a terminal restart, being in sleep mode, or being in SPIn bypass mode. Check a terminal whether it works or not and be sure that terminal is on the SPIn mode screen and online. Send a status request to get actual connection status to continue to work with a terminal. see Check Terminal Connection Status The operation has timed out A request was sent to a terminal, but the terminal did not provide a response at a proper time. Probably the terminal lost a connection, was switched off, a discharged battery, some bug on a terminal, a terminal not in the IDLE screen and busy by some process e.g. a terminal menu is open and a transaction not in focus. Possible that the terminal will respond to this transaction after a timeout event, a transaction will be performed and approved on a host side and added to a settlement report. But SPIn Proxy cannot guarantee a delivery on this POS request and a timeout is the best response in this case. Default timeout 120 seconds. Check a terminal whether it works or not and be sure that terminal is on the SPIn mode screen and online. Do Status request to check transaction Status Alternative way: Repeat the transaction with the same parameters if the transaction was already performed you will get an error “Duplicated ReferenceID”. Continue to perform transactions This terminal handles a different query A terminal operates another request. Wait when the previous request is completed and repeat a new request to a terminal. Terminal in use Register/Server/Host will get this error if it attempts to send a second request before the full time out period of previous request. Wait for transaction timing out before attempting another transaction Invalid Reference ID Reference Id value sent from Register/POS/Server will have to be unique per transaction within the batch. Change the reference id value and retry the transaction Reconnected Terminal was reconnected after receiving the request and before providing the response Do Status request to check transaction Status Service busy If the terminal is not ready to receive a transaction for any reason (usually because it is not on the idle screen to receive the request, is busy processing another operation, or has not yet completed a previous transaction). Try once the existing transaction is completed.
• [Freedom to Design](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/freedom-to-design.md): Title Description Title Error Code Error Message Meaning FTD_001 Card Number is not valid, Please try with a valid Card Number Triggered when the card number fails validation against the expected format. FTD_002 Card Cvv is not valid,Please try with valid Cvv Occurs when the CVV format does not meet validation criteria FTD_003 Card is Expired The transaction was declined due to the card being past its expiration date. FTD_004 Card is Expiry Month is Not Valid The expiration month could not be parsed from the request. FTD_005 Card is Expiry Month is Not Valid The expiration month format is incorrect. FTD_006 Data Tokenization Key is not valid,Please try with valid Key The tokenization key provided is invalid or expired. FTD_007 Requested Origin is Not Registered. Please Contact Support Team The request originated from an unrecognized domain. FTD_008 Invalid Payload. Please Try With Valid Payload The paymentTokenId is invalid or expired (older than 24 hours). FTD_009 Data Tokenization Key is not valid,Please try with valid Key The tokenization key has expired or is no longer valid. FTD_010 Invalid Request, Please try again Either the request is invalid or the HSM (Hardware Security Module) is down FTD_011 Process Failed. Please try with new Token No response was received from the HSM to complete decryption. FTD_012 Invalid Request, Please try again An internal exception occurred while invoking the HSM application. FTD_013 Invalid Request, Please try again HSM returned an invalid or unexpected response.
• [Encryption Card Error Codes](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/clear-card-encryption/encryption-card-error-codes.md): Title Description Title Error Code Error Message Meaning MTERR_001 Invalid TPN. Please verify the Terminal Profile Number. The TPN you entered is incorrect. Please check and try again. MTERR_002 TPN status is suspended. Please contact support to reactivate the terminal. The TPN is suspended. You’ll need to contact support to get it reactivated. MTERR_003 TPN is inactive. Please activate the TPN or contact support. The TPN is not active. Please activate it or reach out to support for help. MTERR_004 Invalid token. Please authenticate again with a valid token. The token used isn’t valid. Try logging in again to get a new one. MTERR_005 Token is expired. Your token has expired. To generate a new one, call the “Refresh-Token” API. MTERR_006 Invalid Token. Please Provide Valid Token. The token provided is not valid. Make sure you’re using the correct one. MTERR_007 Token must include encrypted scope and uniqueId. The token is missing some required details. It needs both scope and uniqueId. MTERR_008 User is not registered for Payment Tokenization. Your account isn’t set up for payment tokenization. Please register or contact support. MTERR_009 The token contains an invalid scope. Please ensure the scope matches one of the allowed values. The scope inside your token isn’t correct. Please use one of the supported options. MTERR_010 The merchant token is not encrypted using a valid or recognized public key. Please verify the encryption process and key used. The token wasn’t encrypted properly. Make sure you’re using the correct method and key.
• [Authentication Error Codes](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/clear-card-encryption/authentication-error-codes.md): Title Description Title Error Code Error Message Meaning AUTH_ERR_001 API Key is required. The API key is missing. Please include it in your request. AUTH_ERR_002 Secret Key is required. The secret key is missing. Make sure to provide it for authentication. AUTH_ERR_003 Scope is required. You must specify a scope in your request. AUTH_ERR_004 Invalid Credentials, Please Contact Support Team. The API key or secret is incorrect. Contact support if you’re unsure. AUTH_ERR_005 Invalid scope provided. Please use a valid scope. The scope provided is not valid. Use one of the supported scopes. AUTH_ERR_006 Invalid Token, Please try with a Valid Token. The token used is not valid. Please get a new one and try again. AUTH_ERR_007 Invalid Token, Please try with a Valid Token. Same as above. Token is invalid. Please use a valid one. AUTH_ERR_008 Invalid Signature. The request signature doesn’t match. Check your signing method and try again. AUTH_ERR_009 Refresh Token needs to be true in the Header. You must set refreshToken=true in the request header for this action.
• [Batch Report API](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/batch-report-api.md): Error Response Code & Message Title Description Title Error Code Message Meaning IPOS_BATCH_001 Authentication token required. The request must include a valid authentication token. IPOS_BATCH_002 Invalid Request The request format or structure is incorrect. IPOS_BATCH_003 TPN Required The Terminal Profile Number (TPN) must be provided in the request. IPOS_BATCH_004 Invalid Batch Request The batch request payload is invalid or improperly constructed. IPOS_BATCH_005 Invalid Batch Request The batch request could not be processed due to incorrect input. IPOS_BATCH_006 Invalid Batch Request. The batch submission is invalid. IPOS_BATCH_007 Invalid Request The system could not process the request due to invalid input. IPOS_BATCH_008 Invalid TPN The TPN provided is not recognized or is formatted incorrectly. IPOS_BATCH_009 TPN suspended. Please contact the support team Access is restricted because the TPN is currently suspended. IPOS_BATCH_010 TPN inactive. Please contact the support team The requested TPN is inactive and cannot be used for batch operations. IPOS_BATCH_011 Invalid Token The authentication token is not valid. IPOS_BATCH_012 Token not supported with BatchReport API. The token provided is not authorized for use with this API. IPOS_BATCH_013 ISO not authorized to access the BatchReport API. The ISO account is not configured for Batch Report access. IPOS_BATCH_014 Merchant not authorized to access the BatchReport API. The merchant account is not configured for Batch Report access. IPOS_BATCH_015 Store is not authorized to access the BatchReport API. The store does not have permission to use the BatchReport API. MTERR_004 Re-authentication required. Please authenticate again with a valid token. The token is invalid; you must log in again or generate a new one. MTERR_005 Token has expired The token has passed its validity period and can no longer be used. MTERR_006 Invalid token. Please provide a valid token. The token provided cannot be used for authentication. MTERR_007 Token must include encrypted scope and unique identifier. The token format is incomplete or improperly generated.
• [Hosted Payment Page](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/hosted-payment-page.md): Error Response Code & Message - Upon Payment Form Generate URL request Title Description Error Error Response Message merchantAuthentication Merchant Auth request errors merchantAuthentication[object] Merchant authentication cannot be null merchantAuthentication.merchantId Merchant Id cannot be null merchantAuthentication.merchantId Invalid merchant id merchantAuthentication.transactionReferenceId Invalid transaction reference id merchantAuthentication.transactionReferenceId Transaction reference id cannot be null Transaction request errors transactionRequest[object] Transaction request cannot be null transactionRequest.amount Invalid amount transactionRequest.amount Transaction type cannot be null transactionRequest.transactionType Invalid transaction type transactionRequest.feeAmount Invalid fee amount transactionRequest.feeLabel Invalid fee label transactionRequest.lTaxAmount Invalid lTax amount transactionRequest.lTaxLabel Invalid lTax label transactionRequest.gTaxAmount Invalid gTax amount transactionRequest.gTaxLabel Invalid gTax label Notify By request errors notificationOption[object] Notification option cannot be null notificationOption.postAPI Invalid post API notificationOption.returnUrl Invalid return URL notificationOption.failureUrl Invalid failure URL notificationOption.mobileNumber Invalid mobile number notificationOption.cancelUrl Invalid Cancel URL Preference request errors preferences[object] Preferences cannot be null preferences.integrationType Integration type cannot be null preferences.integrationType Invalid integration type preferences.customerName Invalid customer name preferences.customerEmail Invalid customer email preferences.customerMobile Invalid customer mobile preferences.customerEmail, preferences.customerMobile Both customer email and customer mobile cannot be empty Personalization request errors personalization.merchantName Invalid merchant name personalization.logoUrl Invalid logo URL personalization.themeColor Invalid theme color personalization.description Invalid description personalization.payNowButtonText Invalid pay button text personalization.buttonColor Invalid button color personalization.cancelButtonText Invalid cancel button text personalization.disclaimer Invalid disclaimer
• [Recurring Payments API](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/recurring-payments-api.md): API Error Response Message Reference Title Description Title Code Meaning Description 500 PUBLIC_KEY_MISSING Authentication system is not configured. Please try again later. 401 TOKEN_MISSING Missing authentication token. Please include a valid API token in your request. 401 TOKEN_EXPIRED Your API token has expired. Please generate a new token. 401 TOKEN_INVALID The provided API token is invalid. Please check your credentials. 401 TOKEN_VERIFICATION_FAILED Unable to verify the provided API token. Please try again. 500 TOKEN_VERIFICATION_FAILED An internal error occurred while verifying your API token. Please try again later. 401 TOKEN_INACTIVE The provided API token is inactive or revoked. Please request a new token. 401 ACCESS_DENIED Only ISO, MERCHANT, STORE allowed to set Recurring! 401 IN_ACTIVE ISO is in-active! 401 IN_ACTIVE MERCHANT is in-active! 401 IN_ACTIVE STORE is in-active! 400 NOT_FOUND We couldn’t find a match for this Customer ID. Please check the ID and try again. 412 PRECONDITION_FAILED Consumer ID and TPN must be from the same store. 401 ACCESS_DENIED The Customer ID does not belong to this iso. 401 ACCESS_DENIED The Customer ID does not belong to this merchant. 401 ACCESS_DENIED The Customer ID does not belong to this store. 400 NOT_FOUND We couldn’t find a match for this Subscription ID. Please check the ID and try again. 400 NOT_FOUND Subscription ID and TPN must be from the same store. 400 NOT_FOUND The subscription is not active. Please activate it before making changes. 401 ACCESS_DENIED The Subscription ID does not belong to this iso. 401 ACCESS_DENIED The Subscription ID does not belong to this merchant. 401 ACCESS_DENIED The Subscription ID does not belong to this store. 400 GENERATE_ECOM_TOKEN The card is not linked to this customer. To proceed with pre-authorization, an Ecom token is required. Please generate the Ecom token for TPN (). 500 INTERNAL_ERROR An error occurred while processing your request. Please try again later. 400 INVALID_CARD_TOKEN Card token is invalid! 400 NOT_FOUND No ACH payment method is available for this customer. 400 NOT_FOUND No valid ACH payment method found. Please check the ACH token. 400 NOT_FOUND No valid PPD payment method found. Please check the ACH token or SEC code. 400 NOT_FOUND No valid WEB payment method found. Please check the ACH token or SEC code. 400 NOT_FOUND No valid CCD payment method found. Please check the ACH token or SEC code. 400 NOT_FOUND No valid TEL payment method found. Please check the ACH token or SEC code. 400 NOT_FOUND We couldn’t find a match for this TPN. Please check the TPN and try again. 400 NOT_FOUND TPN is not active. 401 ACCESS_DENIED The TPN does not belong to this iso. 401 ACCESS_DENIED The TPN does not belong to this merchant. 401 ACCESS_DENIED The TPN does not belong to this store. 400 BAD_REQUEST Start date is required. 400 BAD_REQUEST Start date is invalid. Please enter a valid date in YYYY-MM-DD format (e.g., 1947-01-01). 400 BAD_REQUEST Start date cannot be today or in the past. Please choose a future date. 400 BAD_REQUEST End criteria is required. 400 BAD_REQUEST End criteria must be one of: NEVER, AFTER_A_SPECIFIC_DATE, AFTER_NO_OF_INSTALLMENTS. 400 BAD_REQUEST Status is required. 400 BAD_REQUEST Status must be one of: ACTIVE, CANCEL. 400 BAD_REQUEST Preferred day is required. 400 BAD_REQUEST Preferred day must be one of: MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY, SUNDAY. 400 BAD_REQUEST The preferred day must align with the start date. Your start date falls on (EST), but selected day is <SELECTED_DAY>. Please choose as your preferred day. 400 BAD_REQUEST End date is required. 400 BAD_REQUEST End date is invalid. Please enter a valid date in YYYY-MM-DD format (e.g., 1947-01-01). 400 BAD_REQUEST End date cannot be today or in the past. Please choose a future date. 400 BAD_REQUEST End date must be after start date. 400 BAD_REQUEST End date must be after both day 1 and day 2. Please choose a date after <MAX_DATE>. 400 BAD_REQUEST End value is required. 400 BAD_REQUEST End count must be greater than 1. 400 BAD_REQUEST End count can’t be more than 100. 400 BAD_REQUEST Custom interval days is required. 400 BAD_REQUEST Custom interval days must be greater than 1. 400 BAD_REQUEST Custom interval days can’t be more than 365. 400 BAD_REQUEST Day 1 is required. 400 BAD_REQUEST Day 1 must be at least 1. 400 BAD_REQUEST Day 1 cannot be more than 31. 400 BAD_REQUEST Day 2 is required. 400 BAD_REQUEST Day 1 and Day 2 cannot be the same. 400 BAD_REQUEST Day 2 must be at least 1. 400 BAD_REQUEST Day 2 cannot be more than 31. 400 BAD_REQUEST Day 1 is invalid. Please enter a valid date in YYYY-MM-DD format (e.g., 1947-01-01). 400 BAD_REQUEST Day 2 is invalid. Please enter a valid date in YYYY-MM-DD format (e.g., 1947-01-01). 400 BAD_REQUEST Day 2 cannot be today or in the past. Please choose a future date. 400 BAD_REQUEST Sec code must be one of: PPD, WEB, CCD, TEL. 400 BAD_REQUEST Description must not be longer than 100 characters. 400 BAD_REQUEST Reference ID can only contain letters and numbers. 400 BAD_REQUEST Reference ID must be at least 1 character long. 400 BAD_REQUEST Reference ID cannot exceed 12 characters. 200 SUCCESS subscription added successfully 200 SUCCESS subscription updated successfully 400 NOT_FOUND Subscription not found. 200 NO_CHANGE The subscription is already ACTIVE. 200 NO_CHANGE The subscription is already CANCELLED. 200 SUCCESS Your subscription has been activated. 200 SUCCESS Your subscription has been cancelled. 200 SUCCESS transactions 200 SUCCESS cards and ach 500 INTERNAL_ERROR An error occurred while processing your request. Please try again later.
• [Printer SDK](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/printer-sdk.md): Title Description Error code Error message -1 Invalid printer data -2 Unknown exception while printing -3 Invalid printer data body -4 No paper roll -5 If any unknown exceptions while printing -6 Printer data limit exceeded Other error codes Printing failed
• [Swipereader SDK](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/swipereader-sdk.md): Title Description Title Code Type Description 00 Success The swipe card operation was successful. 01 Failure Please update the timeout to be in the range of 10 to 90 seconds. 02 Failure Unable to support this device model. 03 Failure Unable to initialize card reader. 04 Failure Unable to initialize card reader. Context is null. 05 Failure Unable to support this device model. 06 Failure Failed to open card reader 07 Failure Failed to read card data. 08 Timeout Card detection timeout. 09 Failure Exception in card detection. 10 Failure All track data null. 11 Failure Card detection timeout. 12 Failure We don’t support this device. 13 Failure Swipe reader failed. 14 Failure Device exception.
• [iPOS Transact API](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/ipos-transact-api.md): Title Description HTTP Response Code Response Message 200 Success 400 Declined Title Description Title Error Error Message Meaning Failed Invalid Token The request failed due to an invalid or expired token. Failed Device does not exist The specified device was not found in the system. Failed TPN status is suspended Transactions are blocked because the TPN is suspended. Failed TPN status is not active The TPN must be active to proceed with the transaction transactionRequest.amount Invalid amount The transaction amount is either missing or improperly formatted. transactionRequest.transactionType Invalid transaction type The transaction type is not recognized or unsupported transactionRequest.cardToken Card Token cannot be empty Card token is required for processing the transaction transactionRequest.rrn RRN cannot be empty RRN is required but was not provided in the request transactionRequest.applySteamSettingTipFeeTax Steam setting for tip, fee & tax are not found to requested TPN Tip/Fee/Tax settings are not configured in S.T.E.A.M → Edit Parameters for the requested TPN IPOSTRANSCT_001 AVS is Mandatory -- (using multiple place) Address Verification System (AVS) information is required IPOSTRANSCT_004 Street No is Mandatory Street number is required for AVS or transaction validation IPOSTRANSCT_006 Zip Code is Mandatory Zip code is required as part of address verification or validation transactionRequest.rrn RRN cannot be null RRN field must contain a value and cannot be null IPOS_001 REFUND cannot be processed as you have exceeded the maximum limit of + refundenableCount + attempts Refund request exceeded the allowed number of attempts Failed High amount value Transaction amount exceeds the allowable or configured limit Failed This transaction is already voided The transaction cannot be voided again Failed This transaction is already refunded Refund cannot proceed as it has already been processed Failed Refund option is disabled for this TPN Refunds are not permitted for the current TPN configuration Failed Void option is disabled for this TPN Void transactions are not permitted for this TPN Failed Invalid transaction request The transaction request failed due to validation or formatting issues transactionRequest.amount Amount cannot be empty amount field is missing or empty and it must be provided for processing transactionRequest.cardToken Card Token cannot be empty Card token is mandatory and must be included Failed Tip is not enabled for this TPN Tips are not supported under this TPN Failed Txn not supported The type of transaction is not allowed under current settings No PreAuth Transaction Incremental auth can be done with Original PreAuth Incremental authorization requires a valid PreAuth transaction This ticket is now closed Incremental auth can only be done before closing the ticket You cannot perform incremental authorization after closing the ticket This ticket is now closed Please close this ticket The number of incremental auth attempts has been exceeded IPOS_BATCH_001 No Open Batch For this TPN No active batch session is available for the given TPN IPOS_BATCH_002 Error Connecting With Open Batch Api, Please Try Again System failed to connect to the batch service API Failed Transaction reference ID must be unique Duplicate reference ID detected. Each transaction must have a distinct reference ID Failed Partial Approval Decline The transaction was partially approved but ultimately declined Socket Timeout Exception Settlement Is Being Processed Settlement process timed out or is currently in progress
  • [ACH Error Messages](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/ipos-transact-api/ach-error-messages.md): Title Description Error Code Error Message ACH_TOKEN_ERR_01 AchToken is required. ACH_TOKEN_ERR_02 Transaction amount is required. ACH_TOKEN_ERR_03 Invalid amount format. Please enter a valid number. ACH_TOKEN_ERR_04 Merchant account is inactive. ACH_TOKEN_ERR_05 Store account is inactive. ACH_TOKEN_ERR_06 ACHTransactionId is required for ACH void/refund. ACH_TOKEN_ERR_07 This transaction ID is not eligible for ACH void or refund. ACH_TOKEN_ERR_08 This transaction ID is not eligible for ACH void or refund. ACH_TOKEN_ERR_09 This transaction ID is not eligible for ACH void or refund. ACH_TOKEN_ERR_10 Transaction has already been voided or refunded. ACH_TOKEN_ERR_11 Invalid request payload. Please check the input and try again. ACH_TOKEN_ERR_12 Transaction not found. Please verify the transaction ID. ACH_TOKEN_ERR_13 Transaction has already been voided or refunded. ACH_TOKEN_ERR_14 Transaction has already been voided or refunded. ACH_TOKEN_ERR_15 Transaction has already been declined. ACH_TOKEN_ERR_16 Invalid request payload. Please check the input and try again. ACH_TOKEN_ERR_17 ACH is not enabled for this tpn. ACH_TOKEN_ERR_18 ACH is not enabled for this tpn. ACH_TOKEN_ERR_19 Transaction reference ID must be unique. ACH_TOKEN_ERR_20 Transaction not found. Please verify the transaction ID. ACH_TOKEN_ERR_21 Invalid request payload. Please check the input and try again. ACH_TOKEN_ERR_22 Invalid ach processor.
  • [HSA Error Codes and Message](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/ipos-transact-api/hsa-error-codes-and-message.md): Title Description Error Code Error Message HSA_ERR_01 Total Amount must not be passed when Optical Amount is provided for HSA Cards HSA_ERR_02 Optical Amount must be greater than zero HSA_ERR_03 Total Amount must be provided unless Optical Amount is present for HSA Cards. HSA_ERR_04 Total Amount must be greater than zero. HSA_ERR_05 Invalid HSA data. Please verify and resend the required fields.
  • [ACH Freedom To Design Error Codes And Messages](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/ipos-transact-api/ach-freedom-to-design-error-codes-and-messages.md): Title Description Error Code Error Message FTD_ERR_001 Host Name Cannot be null FTD_ERR_002 Token Required FTD_ERR_003 Invalid token provided FTD_ERR_004 TPN Status is not Active FTD_ERR_005 TPN is null or empty FTD_ERR_006 TPN Does not Exist FTD_ERR_007 Api Key Required FTD_ERR_008 Invalid Api Key FTD_ERR_009 Tpn Cannot be null FTD_ERR_010 Domain not Whitelisted FTD_ERR_011 PosParam Data Object is null FTD_ERR_012 PosParam Data Object is Empty FTD_ERR_013 PosParam TemplateValue Json is Empty FTD_ERR_014 PosParam Transaction Object is Empty FTD_ERR_015 Pos Param ValueAdd Object is null Empty FTD_ERR_016 Data Not Found FTD_ERR_017 TPN is null or empty FTD_ERR_018 Data Not Found FTD_ERR_019 No Data Found FTD_ERR_020 Alternate Processor Data Not Found FTD_ERR_021 Alternate Processor Data Not Found FTD_ERR_022 Alternate Processor Data Not Found FTD_ERR_023 Alternate Processor Data Not Found FTD_ERR_024 Alternate Processor Data Not Found FTD_ERR_025 Data Not Found FTD_ERR_026 Data Not Found FTD_ERR_027 Data Not Found FTD_ERR_028 Data Not Found FTD_ERR_029 Data Not Found Failed TPN Does not Exist Failed TPN Status is not Active
• [Onboard Merchant API](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/onboard-merchant-api.md): Title Description Error Error Message mandatory_field If input field is mandatory invalid_characters_or_length If input field characters or length are not as specified invalid_data If input field data given is invalid already_exists If input given is already exists in our database Methodinvalid_dependent_data If dependent input given is invalid invalid_object_name If the payload has invalid object or not as specified Title Description Error Error message mandatory_field Merchant dba name input is mandatory invalid_characters_or_length Merchant dba name should have min 2 chars and upto 35 chars mandatory_field Merchant e-mail address input is mandatory invalid_email Merchant e-mail address should be valid and check email address is properly formatted invalid_characters_or_length Merchant e-mail address length cannot be exceed 255 chars already_exists Given merchant e-mail address input is already exists mandatory_field Merchant first name input is mandatory invalid_data Merchant first name input is invalid invalid_characters_or_length Merchant first name input should have min 2 & upto 50 characters invalid_data Merchant last name input is invalid invalid_characters_or_length Merchant last name input should have min 2 & upto 50 characters mandatory_field Merchant address line 1 input is mandatory invalid_data Merchant address line 1 input is invalid invalid_characters_or_length Merchant address line 1 input should have min 2 & upto 35 characters invalid_data Merchant address line 2 input is invalid invalid_characters_or_length Merchant address line 2 should have min 2 and upto 35 characters mandatory_field Merchant zip code input is mandatory invalid_data Merchant zip code input is invalid mandatory_field Merchant ISD code input is mandatory invalid_data Merchant ISD code input is invalid (eg., input format is +1) mandatory_field Merchant phone number input is mandatory invalid_data Merchant phone number input is invalid invalid_characters_or_length Merchant phone number input must have 10 characters invalid_data Merchant ebt data input is invalid, must be alphanumeric value invalid_characters_or_length Merchant ebt data input must have 7 characters invalid_data ISO agent reference input is invalid, must have alphanumeric value invalid_characters_or_length ISO agent reference input should have min 2 & upto 15 characters invalid_data ISO merchant input is invalid, must have alphanumeric value invalid_characters_or_length ISO merchant input should have min 1 & upto 6 characters invalid_data Merchant Logo URL input is invalid (Ex: https://example.com/image.png) invalid_characters_or_length Merchant Logo URL input value should not exceed 2000 characters mandatory_field Store dba name input is mandatory invalid_characters_or_length Store dba name input should have min 2 & upto 35 characters already_exists Given store dba name input is already exists mandatory_field Store email address input is mandatory invalid_data Store email address should be valid and check email address is properly formatted invalid_characters_or_length Store email address length cannot be exceed 255 chars mandatory_field Store first name input is mandatory invalid_data Store first name input is invalid invalid_characters_or_length Store first name input should have min 2 & upto 50 characters invalid_data Store last name input is invalid invalid_characters_or_length Store last name input should have min 2 & upto 50 characters mandatory_field Store address line 1 input is mandatory invalid_data Store address line 1 input is invalid invalid_characters_or_length Store address line 1 input should have min 2 & upto 35 characters invalid_data Store address line 2 input is invalid invalid_characters_or_length Store address line 2 should have min 2 and upto 35 characters mandatory_field Store zip code input is mandatory invalid_data Store zip code input is invalid mandatory_field Store ISD code input is mandatory invalid_data Store ISD code input is invalid (eg., input format is +1) mandatory_field Store phone number input is mandatory invalid_data Store phone number input is invalid invalid_characters_or_length Store phone number input must have 10 characters mandatory_field MCC code input is mandatory invalid_data MCC code input is invalid invalid_characters_or_length MCC code input must have 4 characters invalid_mcc_code invalid_mcc_code mandatory_field Device manufacture input is mandatory invalid_data Device manufacturer input is invalid mandatory_field Device model input is mandatory invalid_data Device model input is invalid mandatory_field Application sign input is mandatory invalid_data Application sign input is invalid mandatory_field Routing type input is mandatory invalid_data Routing type is invalid mandatory_field Bin number input is mandatory invalid_data Bin number input is invalid invalid_characters_or_length Bin number input must have 6 characters invalid_data Bin number input is invalid invalid_characters_or_length Bin number input must have 6 characters invalid_data Default label input is invalid invalid_characters_or_length Default label input should have min 1 and upto 18 characters invalid_data Assign template input is invalid, must be alphanumeric value invalid_characters_or_length Assign template input should have min 2 and upto 28 characters mandatory_field TPN processor name input is mandatory mandatory_field TPN profile input is mandatory invalid_data TPN profile input is invalid, must have 2 profiles mandatory_field TPN profile id input is mandatory invalid_data TPN profile id input should not be same to both profiles invalid_data TPN profile id input is invalid mandatory_field MID input is mandatory invalid_data MID input must be in number invalid_characters_or_length MID input must have 12 characters invalid_data MID input should not be same in both profiles mandatory_field Agent input is mandatory invalid_data Agent input must be in number invalid_characters_or_length Agent input number must hae 6 digits mandatory_field Chain input is mandatory invalid_data Chain input must be in number invalid_characters_or_length Chain input number must have 6 digits mandatory_field Store input is mandatory invalid_data Store input must be in number invalid_characters_or_length Store input number must have 4 digits mandatory_field TermNo input is mandatory invalid_data TermNo input must be in number invalid_characters_or_length TermNo input must have 4 digits mandatory_field TermId input is mandatory invalid_data TermId input must be in alphanumeric invalid_characters_or_length TermId input must have 8 characters invalid_data TermId input should not be same to both profiles invalid_data ABA_No input must be number invalid_characters_or_length ABA_No input must have 9 digits invalid_data Agent_FIID must be in alphanumeric invalid_characters_or_length Agent_FIID must have 4 characters invalid_data dsGroup input must be alphanumeric invalid_characters_or_length dsGroup must contain between 1 and 30 characters mandatory_field AccessTokenUser input is mandatory invalid_data AccessTokenUser input must be alphanumeric invalid_characters_or_length AccessTokenUser must have min 25 characters and should not exceed 56 characters mandatory_field AccessTokenPassword input is mandatory invalid_data AccessTokenPassword must be in alphanumeric invalid_characters_or_length AccessTokenPassword must have min 25 characters and should not exceed 50 characters invalid_processor_name invalid_processor_name invalid_data TerminalNumber input must be number invalid_characters_or_length TerminalNumber must have min 10 characters and should not exceed 16 characters invalid_data Password input must be alphanumeric invalid_characters_or_length Password must have min 6 characters and should not exceed 16 characters invalid_data Track2 input must be alphanumeric invalid_characters_or_length Track2 must have min 8 characters and should not exceed 18 characters invalid_data ApiKey input can have alphanumeric and following special characters _@.,/#&+’- invalid_characters_or_length ApiKey must have 45 characters invalid_data MID input can have alphanumeric and following special characters _@.,/#&+’- invalid_characters_or_length MID must have 15 characters invalid_data TermID input must be number invalid_characters_or_length TermID must have 8 characters invalid_data GroupID input must be number invalid_characters_or_length GroupID must have 5 characters invalid_data DID input must be number invalid_characters_or_length DID must have 5 characters invalid_data RegStatus input can have alphanumeric and following special characters _@.,/#&+’- invalid_characters_or_length RegStatus must have min 2 characters and should not exceed 3 characters mandatory_field Merchant Id input is mandatory invalid_characters_or_length Merchant Id input must have alphanumeric invalid_data Merchant Id input is invalid mandatory_field Store Id input is mandatory invalid_characters_or_length Store Id input must have alphanumeric invalid_data Store Id input is invalid
• [Tap to Pay on iPhone](https://app.theneo.io/dejavoo/error-codes-and-messages/error-codes-and-messages/tap-to-pay-on-iphone.md): Title Description Messages Description notAllowed Account not allowed backgroundRequestNotAllowed Background request not allowed unsupported Unsupported hardware or a problem with the device osVersionNotSupported Please update your app to the latest iOS version modelNotSupported Current device doesn't support NFC networkError Please check your network settings and try again networkAuthenticationError An authentication error occurred during the server connection serviceConnectionError Internal service is unavailable notReady Please try the session again to resolve the issue emptyReaderToken The token is empty, making it invalid prepareExpired Please reinitiate the session to try again tokenExpired Token Expired readerMemoryFull The card reader is busy accountNotLinked Accept the Terms and Conditions using a valid Apple ID accountAlreadyLinked Terms and Conditions have already been accepted accountLinkingFailed The system couldn't link or relink the merchant using the provided Apple ID accountLinkingRequiresiCloudSignIn Please accept the Terms and Conditions on your device while signed into iCloud accountLinkingCancelled The linking or relinking operation has been canceled merchantBlocked The merchant is blocked invalidMerchant The merchant is invalid or unknown somethingWentWrong The merchant is invalid or unknown cardReadFailed The reader was unable to read a card invalidAmount Amount must be positive and contain less than 10 digits invalidCurrencyCode Currency code in the request must follow the ISO 4217 standard nfcDisabled The user needs to enable their NFC noReaderSession No reader session is available or the session isn't ready passcodeDisabled Passcode disabled. Please set a security passcode on your device paymentCardDeclined The payment card declined the transaction paymentReadFailed An internal failure prevented the read operation pinCancelled The current PIN capture was canceled, thereby canceling any ongoing read operation pinNotAllowed The time window for capturing a PIN after a card read has expired pinEntryFailed An error occurred when capturing the PIN pinEntryTimeout The ongoing PIN capture was not completed within the given time pinTokenInvalid An error that indicates an invalid PIN token readFromBackgroundError Read operations aren't allowed when an app is running in the background readNotAllowed This error usually occurs when there's an entitlement issue readNotAllowedDuringCall Read operations aren't allowed during a phone call readerServiceConnectionError The session wasn't able to connect the system UI or other services readerServiceError Reader service internal state issue occurred readerSessionAuthenticationError An authentication error occurred while refreshing reader session readerSessionBusy The reader is busy with another session readerSessionExpired The reader session expired and couldn't refresh due to other state changes readerSessionNetworkError Network error occurred that prevented a reader session refresh readerTokenExpired The configuration token for the reader session expired vasReadFail Error occurred when reading a loyalty pass invalidReaderToken Invalid reader token prepareFailed Prepare session failed entitlementIssue Please check the tap on phone entitlement configuration environmentIssue The token key environment is not acceptable deviceSupportTapOnPay Device Supports Tap to Pay deviceUnSupportTapOnPay Your current device does not support NFC readerSessionCleanUp Reader session cleaned up