Welcome to nShift!

nShift return seamlessly integrates with the leading ecommerce platforms, giving customers a better return experience. With the world’s largest carrier and PUDO library, it’s easy to provide the delivery options customers want, increase customer statifaction and keep customers returning.

API

Our intuitive package return service simplifies the entire returns process, empowering consumers to effortlessly select the items they wish to return without the hassle of navigating complex carrier systems or protocols. By handling the technical complexities for you, we enable your business to focus on delivering a seamless and stress-free return experience for your customers, all while maintaining cost-efficiency.

Every aspect of our package return service is designed to work independently or in harmony with your existing systems, allowing you to integrate powerful return management capabilities into your platform. Whether it’s streamlining label generation, tracking returns, or managing refunds, our solution ensures a smooth and customer-friendly experience that enhances satisfaction and builds loyalty. Let us handle the challenges of returns, so you can focus on keeping your customers happy and coming back for more.

Documentation

This is a technical documentation aimed at developers and user guides on how to configure the product and use it can be found in this guide: https://helpcenter.nshift.com/hc/en-us/categories/7668450105244-Returns

All nShift Return api's uses Basic Authentication. The information required consists of the username and password for your organization (image showing the use-case from Postman below).

Having a single endpoint for pushing the entire structure ensures better data consistency, making it also easier for the customer to push the full payload, instead of performing separate calls for the required entities.

The purpose of the endpoint is to push orders (including the customer and product data) that can then be further returned by customers in the Returns portal based on the return policy setup in the portal.