Set Up Payzink
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- Set Up Payzink
Quick Start Guide
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Sandbox test environment
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Hosted Payment Page
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Direct API
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Status Codes
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Payment States
During the lifecycle of a payment, an order can transition through multiple states based on customer actions, authentication steps, authorization results, captures, refunds, or risk outcomes.
Payzink defines a clear set of order status states to help you track and manage each stage of the transaction process.
These states allow your system to determine whether an order is still in progress, successfully completed, partially processed, refunded, cancelled, or failed.
Order statuses are sequential but not strictly linear—depending on the payment flow (e.g. 3D Secure, capture, refund, chargeback), an order may move forward, be partially updated, reversed, or terminated.
You can use these states to:
- Display the correct order status to customers or merchants
- Trigger internal workflows (e.g. fulfillment, cancellation)
- Handle exceptions such as partial captures or chargebacks
- Maintain an accurate transaction history
The table below describes all possible order status states and their meanings:
State Code | Description |
STARTED | The payment process has been initiated. The customer has started the checkout flow, but no authorization or 3D Secure step has been executed yet. |
AWAIT_3DS | Awaiting 3D Secure authentication. The customer has been redirected for 3D Secure verification, and the transaction will proceed once authentication is completed. |
AUTHORISED | The payment has been authorised (funds reserved). The issuer has approved the authorization request, but the funds have not yet been captured/settled. |
PURCHASED | The payment has been successfully completed. Funds have been authorised and immediately captured in a single step. |
CAPTURED | The payment has been captured (settled) successfully. Previously authorised funds have now been collected by the merchant. |
PARTIALLY_CAPTURED | The payment has been partially captured. Only a portion of the authorised amount has been captured, or part of a capture has been reversed/cancelled. |
PARTIALLY_REFUNDED | The payment has been partially refunded. A portion of the captured amount has been returned to the customer. |
REVERSED | The authorization has been reversed (voided before capture). The reserved funds were released back to the customer before settlement. |
REFUNDED | The full payment has been refunded. The captured amount has been returned entirely to the customer. |
VOIDED | The payment has been voided/cancelled before completion. The transaction was cancelled before it could be captured or settled. |
FAILED | The payment failed and could not be completed. The transaction was declined or encountered an error during processing. |
CANCELED | The payment was cancelled by the customer or merchant. The transaction was intentionally terminated and will not proceed further. |
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