Get a specific agent by ID

Agent name

Agent description

Agent avatar

Is agent public

Is agent active

Agent instructions

Agent instructions for incoming calls

Max duration of incoming call in minutes

Max duration of outgoing call in minutes

Whether the agent allows gathering information on incoming call

Agent created at

Agent updated at

Agent deleted at

Creator user id

Agent tools

Is agent allowed to access knowledge

Knowledge access mode for the agent

Tags that the agent has access to when knowledge access is tag-limited

Is agent allowed to schedule follow-ups

Custom instructions for smart follow-up messages

Whether the user's profile info (owner name, phone, address, DOB, company) is included in the agent prompt

Whether business Q&A presets are shared with this agent in prompts

Whether prompts should use this agent-specific represented receptionist profile

Prompt-facing represented person, practice, or business name

Prompt-facing represented company or business name

Prompt-facing represented company website

Prompt-facing represented company description

Prompt-facing represented company industry

Prompt-facing represented business street address

Prompt-facing represented business city

Prompt-facing represented business state

Prompt-facing represented business ZIP/postal code

Prompt-facing represented business timezone as an IANA timezone name

Agent voice

Agent model name

Is agent allowed to transfer calls

Phone number to transfer the call to

Work hours for call transfer in HHMM format (e.g., {"MONDAY": [900, 1730]}). If null, transfer is always allowed.

First message to be sent to the agent

Whether recipients can interrupt the initial greeting on outbound calls

Whether the generated voice prompt includes provider-specific expression guidance

Closing phrase the agent says before ending an inbound call

Seconds to wait before the voice agent joins an inbound call.

Voice recognition mode: EN for English-only (highest accuracy), MULTI for multilingual support

Temperature for the agent

Data collections for the agent

Evaluations for the agent

Welcoming voice mail message for contacts

Welcoming voice mail message for others

Is agent a voice mail agent

Flow structure for outgoing calls

Flow structure for incoming calls

Voice pace from slow to fast. 0.5 is normal/provider default. Not all voice providers support speed control.

Typing sound for the agent

Background sound for the agent

Background sound for the agent

Typing sound for the agent

Whether the agent allows incoming SMS messages

Instructions for the agent on incoming SMS messages

Whether the agent automatically responds to SMS messages

Delay in seconds before responding to SMS messages

Use incoming call flow for SMS conversations (creativity slider)

Post-call SMS message to send after incoming calls complete

Whether the agent can send SMS messages during calls via the send_sms tool

Phone numbers for the agent

Active email receptionist address for the agent, if any

Whether the agent requires data consent before starting calls

Custom text/instructions for what consent is being requested for

Whether to enable post-call outbound actions (scheduling calls after incoming calls)

Free-form instructions for post-call actions. Example: "If HVAC emergency, call John at +1234567890 immediately."

Behavior preset for prompt generation. Supported presets are default, employee, and lead-qualify.

Strictly reject incoming calls detected as spam before connecting to the agent

Custom rule for detecting valuable incoming calls after each call.

UUID of a verified caller ID to use for outbound calls. Null to clear.