SkipCalls Public API

Sections

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Get incoming call details

Header Parameters

Authorizationstring

Path Parameters

idstring Required

Call ID

Response

200
Object

Response Attributes

idstring Required
userIdstring Required
phoneNumberFromstring Required

Phone number from call

createdAtstring Required

Started at

titlestring

Call title

callerNamestring

Caller name

statusstring Required

Call status

Enum values:
FINISHEDPROCESSEDFAILEDIN_PROGRESS
minutesUsednumber

Minutes used

transactionsarray Required

Transactions related to the call

Show child attributes

recordingUrlstring

Recording URL

userRatingboolean

User rating, where true is good and false is bad. null is no rating.

reviewedAtstring

Reviewed at

finalSummarystring

Final summary

roleplayTranscriptarray

Transcript

Show child attributes

transcriptstring

Transcript in plain text

agentallof

Agent

Show child attributes

phoneNumberToallof

Phone number to

Show child attributes

followUpsarray

Follow ups

Show child attributes

tasksarray

Tasks

Show child attributes

taskResultsarray

Per-call results of the agent goals (Call Handling): what it asked/did and the outcome

Show child attributes

dataCollectionsarray

Data collections

Show child attributes

evaluationsarray

Evaluations

Show child attributes

recommendedNextActionstring

Recommended next action

testCallboolean

Test call

Default value
false
isFavoriteboolean

Is this call favorited by the user

Default value
false
isSpamboolean

Whether the call is looks like spam or unwanted call

callInterceptedByUserboolean

Whether the call was intercepted by the user

Default value
false
shareHashstring

Share hash for public sharing

matchedFieldsarray

Fields that matched the search query (only present in search results)

Show child attributes

bookingsarray

Appointments booked during this call

Show child attributes

notesstring

User manual notes about this call (max 400 chars)

Max length
400
contactIdstring

Linked contact ID

404
Object

Call not found

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