Errors
In this guide, we will explore potential challenges that you might come across and discuss effective strategies for managing them. By addressing these issues, you can significantly enhance the efficiency of your development process.
Trace Request
On every response and webhook transaction a header is sent to track it, the name of this header is X-Trace-Id.
This information will be ask on any support request made so we can speed up the solution of any error ocurred.
Error response
If the request has not been successful, you will receive a JSON with the following attributes:
error_code: The error code that has occurred.
message: A message that describes the error.
Example
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Error Codes
200-201
The request executed had finished successfully.
400
The request is not valid, due to some unpredictable error. If you are using a POST, PUT or PATCH request, check that the body is valid. If you are using a GET request, check that the parameters are correct. If you are using a DELETE request, check the path.
401
The API Key is not authorized to do this operation. Check that your API Key had been correctly configured.
404
The requested resource does not exist. Some of the information needed to do this request was not found.
412
The request was not completed because an internal validation was not fulfilled. Check that the body of the request is valid.
500
Our APIs are currently experiencing issues. This is an error on our side, we will check as soon as possible. Please contact support and try again later.
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