Custom Webhook
Custom webhooks let you push real-time Theneo activity directly to any external endpoint — internal dashboards, alerting systems, Slack pipelines, or custom tooling — without writing integration code. Once configured, Theneo sends an HTTP POST request to your endpoint whenever a subscribed event occurs.
Webhooks are configured from the Admin Panel and are available to Workspace Admins.
Custom Webhook is available only for the Enterprise tier.
Supported Event Types
Webhooks can be configured to fire on two categories of workspace events.
Project Feedback
Fires whenever a reader submits feedback on a documentation page. Use this to route feedback notifications to your support queue, Slack channel, or internal dashboard in real time.
Audit Log Events
Fires whenever a loggable workspace action occurs — publishing, branding changes, member activity, and more. Use this to stream your audit trail into a SIEM, compliance tool, or alerting system.
You can configure multiple webhooks pointing to different endpoints, each with its own event subscription.
How to Configure a Webhook
1
Open the Webhooks section
Admin Panel → Webhooks
Add Webhook
2
Enter your endpoint URL
Paste the full HTTPS URL of the endpoint that will receive webhook deliveries. Theneo only delivers to secure endpoints — plain HTTP URLs are not accepted.
3
Select event subscriptions
Project Feedback
Audit Log Events
4
Save and verify
Save Webhook
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